Partner Communications Specialist (m/f/d) SATO

  • Full Time
  • London, Vereinigtes Königreich
  • Grohe AG

This is a SATO (part of LIXIL) position and a global role.

The Location is flexible with a preference for London

Reports to the Program Director, SATO (dotted to Leader, Global Marketing and Communications, SATO).

About SATO

Created in 2012 with the aim to tackle the global sanitation challenge, SATO is an award-winning social business with the purpose to offer everyone in the world a better everyday life and a brighter future through innovative sanitation and hygiene solutions. We do this by offering aspirational, and affordable sanitation and hygiene solutions for a safer, and more pleasant toilet and hygiene experience.  Our aim is to improve the lives of 100 million people by 2025. We have impacted more than 25 million lives since inception and have produced and shipped over 5.1 million units across 41 countries in Africa, Asia, and Latin America.

LIXIL, a large multinational maker of water and housing technology, has a core purpose to make better homes a reality for everyone, everywhere.  SATO, a brand of LIXIL, offers an affordable and aspirational line of sanitation and hygiene solutions for communities without access to sewers or basic sanitation. SATO’s toilet solutions are differentiated from other, traditional ceramic providers for solutions for pit latrines by its innovative trap-door design, lightweight material, and focus on availability in the most underserved communities. SATO is uniquely positioned to deliver appropriate sanitation and hygiene solutions to underserved communities, leveraging LIXIL’s investment and SATO’s network of existing multilateral, and public and private sector partners.

SATO is entering a period of growth, building on LIXIL and partners’ existing investments to accelerate the systematic identification, understanding, and removal of barriers to increased demand and supply availability for sanitation and hygiene solutions. SATO’s product diversification, investment in more manufacturing partners, and awareness-building activities will increase the understanding of demand and increase the ability to scale and reach more geographic areas, and therefore more people, in a sustainable way.

We look forward to welcoming new colleagues to support SATO’s growth and expansion. These roles, initially to be hired as independent contractors for the immediate future, will directly ensure the successful execution of important partnerships, and will bring new expertise and contributions to enable SATO to better fulfill its social business mission and further its goals of making innovative sanitation and hygiene solutions available for all.

About LIXIL: SATO is a brand of LIXIL, a maker of pioneering water and housing products that solve every day, real-life challenges, making better homes a reality for everyone, everywhere. We realize our purpose through our portfolio of the industry's most trusted brands, including INAX, GROHE, American Standard, and TOSTEM. The company is present in 150 countries and employs approximately 55,000 people worldwide. We are proud that our products touch the lives of more than a billion people every day.

For more information, visit  and

The role

The Partner Communications Specialist will be responsible for the internal and external communications of the ‘Partnership for Better Living: Affordable, Accessible, Adaptable Sanitation and Hygiene Solutions’ a five-year cooperative agreement funded by USAID, the U.S Agency for International Development, that aims to increase sustained household access to sanitation and hygiene in selected markets.

Working as part of the Marketing and Communications team at SATO, the specialist will support the Program Director in communication and public relations and will work closely with SATO’s Leaders and LIXIL’s Chief Communications Officer to ensure that media outlets, communication offices and public relations staff of relevant institutions are informed and engaged.

Key objectives and responsibilities:

  1. Shape the narrative
  • Devise a Communications Strategyfor the Program with key milestones and deliverables.
  • Create Program-specific strategic messaging, shaping how the Program is communicated to key audiences.
  • Work alongside the SATO/LIXIL leaders and USAID to ensure institutional objectives are aligned to each institution’s goals.
  • Create and distribute guidelines of the Program.
  • Be the brand guardian of Program, ensuring the marking plan is followed.
  • Work closely with Marketing and Partnership leaders in each region to ensure Program’s narrative and visual expression are consistent.
  1. Communicate and engage
  • Create strategies and tactics to provide insights and share results of the Program.
  • Develop Program-specific content and manage cadence on SATO’s global communication channels, including social media, newsletter, website, reports, and other publications.
  • Act as the main focal point of the Program for digital/PR agencies, providing direction and working as part of a team.
  • Work with Partnership, Marketing and Business Leaders across all regions to develop stories and best practices of the Program.
  • Develop case studies and videos featuring results and experiences.​
  1. Share the knowledge
  • Take full ownership for the creation and distribution of Program-specific knowledge products, such as reports, publications, and other tools.
  • Plan, execute, and launch a podcast that will build Program awareness and recognition among the target audiences.
  1. Activate global demand
  • Build, deliver, and monitor demand creation campaigns specific to the Program.

     5. Foster synergy

  • Manage communications with other WASH partners across countries, increasing the effectiveness of the working relationship.
  • Devise and execute shared initiatives with key partners, such as UNICEF, that are translated into the achievement of Program goals. 
  • Work alongside the SATO’s Marcomm Leader to suggest, plan, and execute purpose-led campaigns involving partners and other LIXIL brands.


  1. Technical
  • Masters or equivalent degree in Marketing, Communications, Knowledge Management or other relevant field.  
  • Minimum of seven years of experience in Marketing, Digital Marketing, Partner Communications, Knowledge Management or other relevant field. 
  • USAID or development program experience, US Government implementing partner or grantee experience highly preferred.  
  • Holistic understanding of Water, Sanitation, and Hygiene promotion and intersectoral linkages is a significant advantage. 
  • Experience in social enterprise, NGO, or public sector promotion a plus.   
  • Experience working across different international teams or offices, particularly on a global virtual team, with highly developed cultural awareness and sensitivity.
  • Substantial experience with local and regional agencies highly preferred.  
  • Proven ability to deliver high quality written products and visual presentations, generating content for a range of platforms.  
  • Demonstrated 360 communications experience with the ability to run integrated campaigns.
  • Excellent track record of creating and managing digital campaigns with demonstrated results.
  • Experience creating content strategies and producing op-eds, press releases, publications, and other communications materials.
  • Impeccable writing skills in English.
  • Proficient computer skills including Microsoft Word, Excel, and Outlook.
  1. Personal
  • Creative, enthusiastic, and positive with a can-do attitude
  • Proactive, self-starter, resourceful, and eager to make a difference
  • Structured, analytical, and detail-oriented
  • Able to work independently and as part of a team
  • Flexible, and resilient
  • Able to remain calm under pressure

Then we are looking forward to your application!*

Mr. Tareq Naschar
Feldmühleplatz 15
40545 Düsseldorf

*To process your request, your application will be consequently submitted to the Recruitment Department of SATO.

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GROHE is a leading global brand for complete bathroom solutions and kitchen fittings, dedicated to providing innovative water products that deliver "Pure Freude an Wasser". GROHE has been committed to the values of technology, quality, design and sustainability that illustrate GROHE's commitment to creating exceptional experiences. With its engineering, innovation and design activities anchored in Germany, GROHE products bear the quality label "Made in Germany". GROHE was the first in its industry to win the German government’s CSR prize and was also featured in the Fortune® magazine’s ranking of Top 50 that are “Changing the World”.

Since 2014 GROHE is part of LIXIL – a pioneer for water and housing products.