Do you want to work in a fast-growing, global company with an open communication culture and agile development processes? Do you want to make things happen and actively develop them further? Then become part of our After Sales team at our location in Albergaria-a-Velha!
Your tasks:
- Provide technical advice by phone and email to end consumers, distributors, installers and all types of professionals in the sector;
- The advice will be pre-sales, during the installation of the products and post-sales;
- When necessary, coordinate external Technical Services to perform repair or maintenance interventions to customers who need it;
- Management of the technical documentation of the After Sales Department and the workshop/trainings events;
- Manage the SAP data entry and support to stock control;
- Other tasks related to the management and operation of the Technical Assistance Service.
Your profile:
- University degree in Engineering or Superior/Middle Cycle Training;
- Person with spirit of service, patient, good treatment, tidy, curious, eager to learn and proactive;
- Experience in customer service and dealing with all types of interlocutors is highly valued;
- Team work and autonomous work;
- Proficient in office automation tools;
- Very valuable medium level of English language.
If you are interested in this position, please apply with your CV in English.
