LIXIL. A home for everyone.
Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere. We make it happen with pioneering water and housing technology solutions. Home to world leading brands like GROHE, INAX, American Standard, TOSTEM and many more, we touch the lives of more than a billion people each day, transforming houses into homes. Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit and commitment to having a positive impact on the planet are important pillars of our business strategy. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. All these create the opportunity to discover solutions that unlock progress for all.
We invite you to join us on our journey to shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition. A home for everyone.
Acting as a CRM Manger Salesforve (m/f/d) will face you with these tasks:
- The new team member will work guided by the Head of CRM and Loyalty on the roadmap execution of the GROHE Salesforce ecosystem
- The role owner is responsible for implementing and improving Salesforce processes for our retail execution channel, including cross-functional coordination across all company areas
- Control and steering of the service providers required for implementation as well as the interdisciplinary teams in the project is part of the daily work
- Regular conductions of workshops and training for different target groups as part of requirements recording, training and rollout
- Close collaboration with GROHE IT and GROHE digital teams to view processes across all IT systems
- Analysis and improvement of sales processes to increase efficiency and achieve goals
- Development and implementation of CRM strategies to support the sales team
- Close collaboration with sales, marketing and customer service to ensure holistic CRM usage
- Create dashboards and reports to analyze sales performance and customer data
- Ensuring data quality and carrying out regular data cleansing activities together with the GROHE subsidiaries
- Identification and implementation of new CRM functionalities and automation options
You should have the following qualifications:
- A successfully completed degree in business administration, business informatics or comparable content with a focus on Marketing/CRM/Sales
- Relevant professional experience in CRM including knowledge of working with CRM management tools, ideally Salesforce
- Experience in setting up and expanding a robust data structure and business relevant processes
- You are characterized by an independent way of working, strong communication and organizational skills, as well as an analytical way of thinking and an affinity for numbers
- You are enthusiastic about the latest trends and benchmarks in the areas of CRM tools and have already collected experience in setting up sales processes in a CRM system
- Conceptual and analytical skills as well as a strong hands-on mentality and the ability to understand business needs is key
- You are a motivated and goal-oriented team player with good organization and time management
Why LIXIL?
- Drive for Results: Focuses on achieving ambitious work objectives. Driven by work that has measurable outcomes and the personal impact is clear and measurable
- Customer Focus: Has a strong commitment to satisfy and delight our customers through developing and delivering the highest quality products and solution
- Collaboration: Respects others and works across cultures effectively, with individuals and teams
- Use of our diverse employee offers
- Flexible working time
- Attractive remuneration in accordance with market standards
We are the perfect match if...
- Your job is your passion and you feel "Pure Freude an Wasser" just like us
- You appreciate a respectful environment
- You like to break new ground and keep learning
- You always try to do the right thing
Are we on the same wavelength? We are looking forward to your application!
Grohe AG
Ms. Nina Augscheller
Feldmühleplatz 15
40545 Düsseldorf
